Frequently Asked Questions

A standard replacement takes 60-90 minutes. We then ask you to wait a short "safe drive-away" period (about an hour) so the urethane adhesive cures and the bond is fully safe.

We use OEM-equivalent (OEE) glass that matches the original for fit, clarity, and safety-system compatibility, with OEM available on request.

Skip high-pressure car washes for 24 hours. Normal rain right after the safe drive-away time is completely fine.

Usually, yes, if the chip is smaller than a toonie (about an inch) and any crack is shorter than roughly three inches, and it's not directly in the driver's line of sight. Larger or driver's-side damage may need replacement.

It'll improve a lot, usually 80-90% less visible, but a faint mark can remain. The real goal is restoring strength and stopping the spread.

Yes. We work with all major Canadian providers, Intact, Aviva, TD, Belair, Wawanesa and more, and we handle the direct billing for you.

In Ontario, glass damage is covered under comprehensive and treated as "no-fault," so a single claim typically won't raise your premium. Filing several comprehensive claims in a short period can affect a claims-free discount, so it's always worth a quick check with your insurer.

In many cases we cover up to 100% of your deductible on windshield replacements. Share your policy details and we'll confirm what applies to you.

Comprehensive is optional in Ontario. If you don't carry it, we'll give you a straight, competitive cash price up front, no surprises.

It re-aligns the forward-facing cameras mounted on your windshield that run features like lane-departure warning, lane-keep assist, adaptive cruise control, and automatic emergency braking. It's required after a replacement so those systems read the road correctly.

Yes. Vehicle manufacturers require calibration after a windshield replacement on equipped vehicles. Even a tiny misalignment can throw the safety systems off, we make it part of the job.

No, mobile service is free within our primary radius (London and 35+ surrounding towns).

Absolutely. As long as there's safe access to the vehicle and the weather cooperates (or you have covered parking), we'll do it at your office.

Yes, fleet pricing, priority dispatch, and dedicated account management for fleets of any size.

Yes. We replace and calibrate windshields on Teslas and other EVs, including the camera systems they rely on.

A lifetime workmanship warranty for as long as you own the vehicle, covering leaks, wind noise, and defects.